We are committed to serve you as honest as possible. We believe in building longterm relationships with our customers by mutually understaning and clear communication. Please do not hesitate to contact us if you need more information.
All orders received before 2 PM will be shipped the same day. All orders will be shipped by UPS unless requested different methods by customers.
A small minimum handling fee of $2.50 is applied to all packages. Total shipping cost depends on the weight of the subjects and the receiving location. Back-order refilling will be waived handling fees.
All returned items must have return authorization ID (See warranty policy section on how to obtain return authorization ID).